Welcome to Cartrefi Conwy
Welcome to Cartrefi Conwy
Cartrefi Conwy is a 'Registered Social Landlord' with over 3700 properties throughout the county of Conwy in North Wales.
Having achieved the Welsh Housing Quality Standard (WHQS), we are one of North Wales' foremost providers of affordable, high quality homes.
We always welcome suggestions to help us improve our services and we are taking action to improve areas where our customers have told us our service could be better.
If you have any comments that you would like to share with us, please get in touch.
Our customer service telephone number is:
0300 124 0040
Keep abreast of events in your community on our EVENTS page
Cartrefi Conwy is currently in the process of putting together a Sub-contractor Framework for our Roofing Repairs and Maintenance. We are looking to identify a number of local SME roofing contactors who can join the Framework to provide responsive repair and maintenance services to our housing stock.
Interested companies are invited to contact us at email@example.com by the 29th August 2014. We will then issue out a pre-qualification questionnaire and, following an evaluation process, successful companies will be appointed to our Framework.
TENANT SATISFACTION SURVEY
Welsh Government, Community Housing Cymru, together with Cartrefi Conwy are working with Strategic Marketing, an independent research company, to carry out a satisfaction survey with a selection of tenants and residents in the social housing sector, and we hope that, if you are randomly selected, you will have a few minutes to spare and help us with our survey.
We are always looking to improve the services we provide and will act on the information and feedback that we receive from the Survey and implement any necessary improvements during 2014/2015.
If you have any questions in relation to the Survey, please contact us on 0300 124 0040 or email
Win £250 of High Street Shopping Vouchers?
Have you returned your Tenant Satisfaction Questionnaire?
If not, why not?
Remember the more people that tells us what they think we’re doing well or what we’re not doing well will really help us to keep improving the services we offer to you.
We enclosed the Questionnaire with the summer edition of ‘Together’ your tenant newsletter and asked you to complete and return your questionnaire to us by the 4th July.
We thank all the tenants who’ve already returned their questionnaire but we need more so, we’ve extended the deadline to 31st July.
The questionnaire is easy and quick to fill in.
If you need another copy of the questionnaire or help to fill it in then get in touch with the Communications Team on 01745 335345 or by email: firstname.lastname@example.org or simply request a copy from any Cartrefi Conwy colleagues that you are in contact with.
Remember you can win £250 Love2Shop high street vouchers!!!
Robbing Peter to pay Paul?
For free independent advice, call 0300 303 1073 or text 'change' to 80018
We welcome new families to Cartrefi Conwy
our tenants page has lots of information......
Repairs and Maintenance? no problem
We really do want to help.....
Cartrefi homes are affordable and high quality
Find out how to apply.....
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