Cartrefi Conwy

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Your Responsibilities

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-- Big Energy Week

Reporting Repairs

Repairs & Maintenance

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-- Engagement Gateway

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Improvement Works

Reporting repairs

Reporting Repairs

Cartrefi Conwy aims to provide a good quality repairs and maintenance service, designed to ensure tenants’ homes are kept up to a high standard

All repairs are handled by the repairs Call Centre based in Mochdre and can be reached during office hours by phoning 0800 012 1431 (Calls from a mobile phone may cost considerably more). Local rate calls can also be made to 01492 805580.

Please be ready to give relevant information about yourself and as much detail as possible about the repair.

A date for an appointment will be discussed with you at which time a fully trained operative will be sent out to undertake the repairs to your satisfaction

In case of an emergency out side the normal working hours you can still call the free phone number on 0800 012 1431 (Calls from a mobile phone may cost considerably more) or 01492 805580 if there is immediate danger to yourself, other people or to the property.

We look forward to working together with you to keep your home in good condition.